Shipping policy
Shipping policy
We aim to ship your order/s within 1-3 working days.
For specific requests, for instance - dates, time-slots, and special delivery arrangements, please contact us by email at info@gochcompany.co.uk with your order details.
FREE DELIVERY – Free postage and packaging are available for orders over £30.00, within UK Mainland. Your order/s under £30 incur a shipping cost of £4.95.
International Delivery Charges
All shipping costs for International orders are based on weight and therefore shipping will be calculated at checkout!
- 3-11 working days delivery
- Shipping is calculated at checkout
Deliveries outside of the UK may be subject to additional charges including local sales taxes, custom charges and/or import duties, of which we have no control over and therefore cannot accept liability for. If such additional charges apply, including customs clearance, they may need to be paid before your parcel is released for delivery. Unfortunately we have no control over these charges and are unable to advise on what they may be. For further information, please contact your local Tax or Customs office for details.
We ship via DPD, UPS, Hermes, Parcel Force/Royal Mail, and our own direct delivery service.
Upon shipment, an automated email will be sent to you informing you of your tracking number (if applicable). Depending on the size of your order, we will the use the following courier services. (Please use the following links to track your orders).
DPD - to track your DPD parcel please use DPD Tracking
ParcelForce - to track your Parcel Force parcel please use Parcelforce Tracking
Royal Mail - to track your Royal Mail Tracked parcels please use Royal Mail Tracking
In the unlikely event that your goods have not been received within 10 days after placing your order, please contact us by email at info@gochcompany.co.uk with your order details.